Client: RAIDO-EHWAZ SRL
Trade Registry No.: J40/1256/2024
VAT No.: 49455412
Address: Str. Liveni, Nr. 46, Sector 4
County: Bucharest
You may contact the Data Protection Officer at any time and send your request through any of the means mentioned in this document.
1. Why we collect data: Starting May 25, 2018, all companies must conduct data processing activities in compliance with the “General Data Protection Regulation” or “GDPR” No. 679/2016, which applies in all EU member states. According to the requirements of this Regulation, RAIDO-EHWAZ SRL undertakes to manage safely and only for the specified purposes the personal data you provide about yourself. RAIDO-EHWAZ SRL, a Romanian private company, collects and processes only the personal data that users voluntarily provide or access through the website. We will use personal data to provide RAIDO-EHWAZ SRL services for your benefit. This general purpose may include, as appropriate, the following: presenting products and services and offering them to you; processing offers and orders, including taking, validating, shipping, and billing them; resolving cancellations or issues related to an ongoing order, in connection with purchased products or services; returning products and reimbursing their value in accordance with legal provisions; providing support services, including answering your questions regarding orders or products and services. Processing your data for these purposes is necessary for the conclusion and execution of a contract between RAIDO-EHWAZ SRL and yourself. Additionally, certain processes are mandated by applicable laws, including tax and accounting laws.
For this, we may collect and use certain information about your behavior as a visitor to our website or a customer of our Company. For example, we may conduct, directly or with the help of partners, market research and studies. We base these activities on our legitimate interest to carry out commercial activities, always ensuring that your fundamental rights and freedoms are not affected. For marketing purposes, we aim to keep you informed about the best offers for the products or services you are interested in. In this regard, we may send you any type of message containing general and thematic information, information regarding products and/or services similar or complementary to those you have purchased or shown interest in, as well as other commercial communications such as market research and opinion surveys. We may display personalized recommendations on our website as well. We ensure that data processing is always conducted with respect for your rights and freedoms, and that the decisions based on it have no negative legal effects on you. In most cases, we base our marketing communications on your prior consent.
In situations where we use information about you for our legitimate interests, we take all necessary measures to ensure that your fundamental rights and freedoms are not affected. You may change your mind and withdraw your consent at any time by accessing the unsubscribe link in the messages you receive from us or by directly contacting RAIDO-EHWAZ SRL using the contact details described above or on the contact page of this website.
2. What personal data we collect: Information that can be exchanged between the website https://vsmexpo.ro and the user may include general technical information that can be transmitted from your computer to the site, such as the type of Internet Browser used, type of computer, search engine used to access the website, IP addresses, and/or other non-personal information directly accessible via the Internet. Personal information voluntarily submitted by the user through website forms or via email may include but is not limited to: name, address, phone number, email, etc. Generally, we collect personal data directly from you, allowing you control over the type of information you provide. For example, when placing an order, you provide details such as the desired product, full name, delivery address, billing details, payment method, phone number, bank card details, etc. We do not collect or process sensitive data otherwise classified as special categories of personal data by the General Data Protection Regulation. Furthermore, we do not seek to collect or process data from minors under the age of 16.
3. How we protect confidential information collected: We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures in line with industry standards. Your personal data is transmitted using state-of-the-art encryption algorithms and stored on secure servers with data redundancy. Although we take steps to protect your personal data, please be aware that the transmission of information over the Internet or other public networks is not completely secure, and there is a risk that data may be accessed and used by unauthorized third parties. We cannot be held responsible for such vulnerabilities in systems that are not under our control.
4. Data location and storage duration: The personal data collected is stored on the servers of RAIDO-EHWAZ SRL’s hosting service providers. The storage duration for each category of personal data is in line with legal requirements, internal RAIDO-EHWAZ SRL regulations, and best practices in this field.
5. Rights related to the processing of personal data: The General Data Protection Regulation grants you several rights regarding your personal data. You may request access to your data, the correction of any errors in our records, and/or object to the processing of your personal data. You may also exercise your right to complain to the competent supervisory authority or to seek justice. In some cases, you may benefit from the right to request the deletion of your personal data, the right to restrict the processing of your data, and the right to data portability. To exercise your rights, you can contact us using the contact details provided above.
6. Official recipients of personal data: As applicable, we may transfer or provide access to certain personal data to the following categories of recipients: courier service providers; payment/banking service providers; marketing/telemarketing, market research service providers; product suppliers; insurance companies; and other companies with which we may develop joint programs for offering our goods and services on the market. Where we are under a legal obligation or where it is necessary to protect a legitimate interest, we may also disclose certain personal data to public authorities. We ensure that third-party access to your data is conducted in accordance with data protection and confidentiality laws, based on contracts with those third parties. Currently, we store and process your personal data within Romania.